Written by Kings Jv Chibuzor
For Family Writers
Document Handlers Limited (DHL), is a prominent global logistics industry whose fundamental operational expertise is to ensure adequate, safe and confidential delivery of goods and documents amongst other customised, express freight services through air, land and sea both nationally and Internationally. DHL is a world class conglomerate reputed for professional logistics services, with zero level of incompetence or reported cases of corruption and dissatisfaction from clients.
This letter to DHL International Head Office, is to officially register the ongoing biasness of its branch office here in Nigeria, in discharging its functions. There exists brazen acts of corruption under the management of Frank Abenemi which has led to massive negative unprintable complaints from customers. A very clear example of dissatisfaction of services is that which is coming from Mr. James Uzuegbulem Akabogu who happens to be one of the salient customers to DHL Nigeria Ltd. His complaints have led to the uncovering of shameful shady deals targeted at customers in Nigeria.
As earlier mentioned, DHL is a reputable logistics organisation with specialties in service delivery to the satisfaction of its clienteles which DHL Nigeria Ltd, an affiliate body to this International entity, has reneged on. The Nigeria DHL Head Office has wittingly and unprofessionally, denied Mr. James Uzuegbulem Akabogu of his valuable documents which were billed for the acquisition of his Austrian passport through careless misplacement. The documents consist of police reports, amongst others, required by the Austrian Embassy, to facilitate the issuance of his International passport. Mr. James Uzuegbulem Akabogu realising this careless act of sabotage, opted to institute a law suit against Nigeria office of DHL as a last resort in reclaiming his documents which had cost him a fortune.
DHL Nigeria Ltd, a supposed professional and friendly customer oriented outfit, treated the misplacement of Mr. Akabogu's documents with levity hence the plaintiff's resolve to approach the court for redress. The company gravely erred as a reputable organisation to pacify the offended in its wisdom on customer relationship. Millions of Naira has already been expended by Mr. James Akabogu. The court will however resume its sitting on the 15th of June 2017 at the Federal High Court , Abuja with an appointment of a presiding Judge for hearings on the case.
DHL International office should as a matter of integrity and expediency, set in a drastic motion but image redeeming modalities, to stem the breach of corrupt tendencies, as occasioned by the bad precedence of its Nigeria based Head office under the management of Frank Abenemi.
The confidence of its numerous customers especially Biafrans scattered all over the places passionately doing businesses with DHL through her enviable logistics delivery services, should not only be seen to be restored but also protected.
The Abuja based Federal High Court that is saddled with the responsibility of delivering justice in this case, should expedite action in ensuring that all damages and claims put forward by the plaintiff - Mr. James Uzuegulem Akabogu are accorded adequate compensation by DHL Nigeria Ltd on the adjourned date of sitting.
Biafrans all over the world are watching closely, with keen interest, the proceedings and the final outcome of this case.
Edited by Peter Oshagwu
Family Writers Press
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